Travel & Hospitality
Booking, pricing and guest data from your own channels and travel partners, joined up so revenue and operations teams see the same picture.
Where the data usually lives
- Property management and reservation systems
- Online travel agency and channel manager feeds
- Booking engines and websites
- Loyalty and CRM data
- Point of sale for restaurants and services
Where Travel & Hospitality data gets stuck
The problems we hear about most often in this sector, each set against what we build for it.
Bookings from OTAs, the website and walk-ins land in different places and are reconciled by hand.
What we build: Pipelines that bring channel, booking engine and property data into one reservations model.
Rates are set from experience, because occupancy and pickup data are not in one view.
What we build: Occupancy, pickup, rate and revenue dashboards by property, channel and date.
Booking platforms slow down during sales and holiday peaks.
What we build: Database tuning and monitoring for booking systems ahead of peak periods.
Guest history is scattered, so repeat guests are treated like new ones.
What we build: A single guest record built from stays, bookings and loyalty data, with consent respected.
What we work on in Travel & Hospitality
Hotels, travel agencies and booking platforms take reservations through many channels and run operations on separate systems. We consolidate the booking data, keep the platforms reliable at peak and build revenue and guest reports.
Reservations and channels
Direct, OTA and agent bookings in one model, so cancellations, commissions and pickup are reported consistently.
Revenue and pricing
Occupancy, average rate and revenue by property and date: the history revenue managers price from.
Guest and operations data
Stay history, preferences, housekeeping and service usage, organised for operations and marketing teams.
The services that matter most in Travel & Hospitality
Travel businesses sell rooms and seats that expire, so late or conflicting numbers cost money. These services put bookings, pricing and guests in one view.
- Data EngineeringJoin OTA, booking engine and property system data into one reservations model.
- BI AnalyticsOccupancy, pickup, rate and channel dashboards for revenue managers.
- Database ManagementKeep booking databases responsive through sales and holiday peaks.
- Real-time Data PipelinesLive availability and booking feeds for operations screens and alerts.
One team for every line
Every service we offer is listed on the services page.
Questions about Travel & Hospitality projects
Anything not covered here, ask us on the consultation call.
Can you pull data from the OTAs and our channel manager?
We run a single property. Is this work too big for us?
What you can hold us to
Companies we have delivered projects for:
A written plan before any work starts
After the first call we review your setup and send scope, timeline and team in writing.
Documentation with everything we deliver
Pipelines, databases, dashboards and deployments are handed over with documentation your own team can follow.
One team accountable for the result
The same engineers work across your databases, pipelines, dashboards and releases.
Book a consultation
Tell us about your Travel & Hospitality systems and what you need from the data. An engineer from our team will get back to you to set up a call.