Skip to content

Telecom Industry

Network, subscriber and usage data at telecom volumes, stored and processed so operations, billing and customer teams can act on it.

Where the data usually lives

  • Call detail records (CDRs) and usage logs
  • Network monitoring and alarm systems
  • Billing and rating platforms
  • CRM and customer care tools
  • Site and tower asset records

Where Telecom data gets stuck

The problems we hear about most often in this sector, each set against what we build for it.

  1. Usage and network event volumes outgrow the databases and batch jobs built for them.

    What we build: Streaming and batch pipelines sized for your event volumes, using tools such as Kafka and Spark where they fit.

  2. Network faults are noticed from customer complaints rather than from the alarms already being logged.

    What we build: Alarm and performance data collected into one store, with dashboards and alerts by site and region.

  3. Subscribers leave without warning, because usage, complaints and billing are never read together.

    What we build: A subscriber view joining usage, complaints and billing, as the base for churn analysis.

  4. Billing disputes take days, because usage records are hard to trace.

    What we build: Usage records stored so any bill can be traced back to its events quickly.

All use cases for Telecom, including general ones

What we work on in Telecom

Telecom operators, internet providers and tower companies produce large volumes of call records, network events and billing data. We build the pipelines and databases that carry that volume and the reports that make it usable.

  • Network operations data

    Alarms, performance counters and site data in one place, reported by site, region and technology.

  • Subscriber and usage analytics

    Usage, plans, recharges and complaints joined per subscriber, for retention and product teams.

  • Billing and usage records

    Usage storage and reconciliation that stand up to customer disputes and internal audits.

Technicians working on a rooftop mobile network mast

Questions about Telecom projects

Anything not covered here, ask us on the consultation call.

Can you handle our data volumes?
We size the design to your volumes during the assessment, using tools built for large event streams. If a requirement needs more than we can deliver, we will say so plainly.
Do you replace our OSS or BSS systems?
No. We work alongside them, taking their data into a separate store for reporting and analysis without changing how those systems run.

What you can hold us to

Companies we have delivered projects for:

  • Agarwal Packers & Movers (APML) logo
  • Relaxo Footwears logo
  • Compass Group India logo
  • A written plan before any work starts

    After the first call we review your setup and send scope, timeline and team in writing.

  • Documentation with everything we deliver

    Pipelines, databases, dashboards and deployments are handed over with documentation your own team can follow.

  • One team accountable for the result

    The same engineers work across your databases, pipelines, dashboards and releases.

Book a consultation

Tell us about your Telecom systems and what you need from the data. An engineer from our team will get back to you to set up a call.